← Negotiation Skills
Module 2 Free 5 min

Preparation & BATNA

The homework that wins deals — knowing your walk-away, your best alternative, and what you'll trade before you ever sit down.

What you'll learn

  • Work out your BATNA and your WATNA
  • Set a target and a walk-away before you talk
  • Plan concessions instead of inventing them on the spot

Most negotiations are won or lost before anyone says a word, in the quiet hour of preparation beforehand. The negotiator who has done their homework knows what they want, what they’ll settle for, and what they’ll do if the talk falls apart. The one who hasn’t is improvising, and it shows. This module is about the homework — and the most important piece of it has an awkward acronym: BATNA.

BATNA and WATNA: your plan B and your plan Z

BATNA stands for Best Alternative To a Negotiated Agreement — the best thing you could do if this deal collapses. If you’re negotiating with a supplier, your BATNA might be the next-best supplier’s quote. If you’re asking for a pay rise, your BATNA might be a job offer you already hold. Your BATNA is your source of real power, because it tells you how much you actually need this particular deal. A strong BATNA lets you hold firm; a weak one means you should probably take a reasonable offer and be grateful.

Its grim cousin is the WATNA — the Worst Alternative To a Negotiated Agreement, the most painful thing that happens if you walk with nothing. Knowing your WATNA keeps you honest. It stops you from walking away in a huff over a deal that, while imperfect, was still far better than your worst-case fallback. Together, BATNA and WATNA bracket reality: the best and worst of life without this agreement.

Your walk-away: the line you won’t cross

From your BATNA you can work out your reservation point, also called your walk-away or limit — the least favourable deal you’d still accept. If the next-best supplier quotes $72k, then paying much above $72k here makes no sense; somewhere around there is your walk-away. The reservation point is a number you decide in advance and in private, when you’re calm, precisely so you don’t talk yourself across it in the heat of the moment.

Target$60kWalk-away$72kBATNAnext quote $72k

Aim for your target, never cross your walk-away — and your BATNA tells you where that line sits.

Target vs. limit: aim high, hold the line

Notice there are two numbers, not one. Your target is the ambitious-but-realistic outcome you’re aiming for — the great result. Your limit (that reservation point again) is the worst you’ll tolerate before walking. New negotiators often carry only one number in their head, and it tends to be the limit, which means they drift straight to the floor. Set both. Open near your target, defend it with reasons, and treat the gap between target and limit as your room to manoeuvre.

Researching the other side

Preparation isn’t only about you. Spend time understanding the other side: what pressures are they under, what’s their likely BATNA, what does a win look like for them? A supplier with a quiet quarter and empty capacity needs your order more than one with a full order book. A counterpart whose boss wants this signed by month-end has a deadline you can work with. You won’t know everything, but every guess you can make turns the negotiation from a blind contest into a readable one.

Rule of thumb: never enter a negotiation without knowing your BATNA. If you don’t know what you’ll do when it fails, you have no idea what a good deal even looks like.

Planning concessions in advance

Finally, decide what you’re willing to give up — and in what order — before you sit down. A concession is anything you trade away to move the deal forward. The mistake is improvising them under pressure, where you give too much, too fast, for nothing in return. Instead, list your possible concessions from cheap to costly, and plan to trade each one for something back. Concessions given freely train the other side to keep pushing; concessions exchanged feel like progress to everyone.

Spot the walkaway

Read each situation and decide for yourself, then tap a card to flip it and check your answer.

Sort the preparation stages

Drag each item into the bucket it belongs to — or tap an item, then tap a bucket. Hit Check placement when you’re done.

TargetWhat you aim for
Limit/Walk-awayYour reservation point
BATNAPlan B if no deal

Tip: drag with a mouse, or tap an item then tap a bucket on touch screens. Get one wrong and the answer key appears.

How to use it

Before any real negotiation, write three things on a sticky note: your target, your walk-away, and your BATNA. If you can’t fill in the BATNA, go create one — get another quote, line up another option — because that’s what changes your power. Then list two or three concessions you could trade and what you’d want in return for each. Useful phrases: “What would I do if this didn’t happen?” “If I move on price, what can you move on?” “Let me come back to you” (a perfectly good way to avoid crossing your limit in the moment). Walk in knowing your numbers, and you negotiate from calm instead of from hope.

Quick check

1. Your BATNA is…

2. Your reservation point (walk-away) should be decided…

3. The smart way to handle concessions is to…